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BACKGROUND CHANGE FAQs

Do you offer a free trial order?

Yes, we do offer free trial before placing first order. You are welcomed to provide 3 images including all your requirements. As we believe in building long term business relationship with our clients by being an efficient and trustworthy partner.

How do I send and receive my images?

Though we have built-in option in our website to offer you flexible up and download of images, but you can also send and receive images through dropbox.com,wetransfer.com,google plus, hightail.com and other FTP servers you like.

What type of file can I send you?

As we mostly recommend to send us JPG files. But you are free to share any kind of file type like JPG, PNG, PSD, TIFF, DNG, ARW, CR2, NEF, CIFF anything which fits your requirement.

Is my FTP account safe and secure?

Yes, your FTP account is totally safe and secure. As our FTP comes with unique username and password against each and every individual customer.

Do you save all my uploaded files?

Yes, your original uploaded image file will be saved on our secure database for 60 days, and the folder will be named with the person/company name by which you signed in.

Will you use my images for another purpose?

Not at all, as we are highly professional and always intend to secure your images from any type of miss use in any kind of situation.

Do i need to pay in advance?

As we believe in quality work. So it’s not necessary pay until we finish the work with your full satisfaction.

What are your working hours?

Our production house works from Monday 7 AM till Saturday 7 AM. We are open 24 hours a day. Try us! We maintainshifting working hour for our production team, so we are available 24 hour from Monday to Saturday

How do I pay for your services?

We mostly accept Pay Pal, so that you can pay through your PayPal, MasterCard, Maestro, Visa, Visa Electron, American Express, Solo or Direct Debit. Or you can also transfer money directly to our bank account. We prefer to be paid after completion a bunch of work and also offer invoice if you needed.

Can I pay monthly for your service?

Yes, if you send us work regularly, we prefer to be paid monthly instead of work basis. In that case we maintain single invoice against all different order which comes with Service description, Order date, Image quantity, Unit price etc .

What happens if I found any problem with any completed images?

At Background Change,our highly skilled professional graphic designer deals with your images very carefully.And we never expect to happen something like this. But in case of unfortunate situation, just drop us an email and our company will take immediate step to redo your work which is absolutely free.

Although, you can reject images through our website. Your payment will be added to your My Credit, which value can be adjusted with your next order.

Do you offer your services from any country?

Yes, Backgroundchange.com is a global site to offer services from any country of the world.

Do you have any minimum order requirment?

Absolutely not, you can place us order with whatever image quantity you have. Quantity doesn’t matter you always get the best from us.

Why choose Background Change?

As backroundchange.com offering best service in reasonable price in market with quick turnaround time.So please feel free to contact with all your requirements. Here an all-round customer support waits for you.

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ABOUT US

Background change could also be the define meant to use the pen tool with the graphic redaction package removing the graphic through this is often background. with associate degree general your concerned elements of a photograph is adjusted by creating use of Background change.

Contact Us
  • Office
  • House # 319, Block # Dho, Section #12,
  • Pallabi, Dhaka-1216,Bangladesh
  • tel : +88 01711-074274
    +88 01717 42 99 45
  • e-mail : info@backgroundchange.com
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